KTA Communications Center - Emergency Management Functionality
Subsystem Description
The Emergency Management (EM) Subsystem represents public safety, emergency management, and other allied agency systems that support incident management, disaster response and evacuation, security monitoring, and other security and public safety-oriented ITS applications. The subsystem includes the functions associated with fixed and mobile public safety communications centers including public safety call taker and dispatch centers operated by police (including transit police), fire, and emergency medical services. It includes the functions associated with Emergency Operations Centers that are activated at local, regional, state, and federal levels for emergencies and the portable and transportable systems that support Incident Command System operations at an incident. This subsystem also represents other allied systems including centers associated with towing and recovery, freeway service patrols, HAZMAT response teams, and mayday service providers.
The subsystem manages sensor and surveillance equipment used to enhance transportation security of the roadway infrastructure (including bridges, tunnels, interchanges, and other key roadway segments) and the public transportation system (including transit vehicles, public areas such as transit stops and stations, facilities such as transit yards, and transit infrastructure such as rail, bridges, tunnels, or bus guideways). The subsystem provides security/surveillance services to improve traveler security in public areas not a part of the public transportation system.
This subsystem monitors alerts, advisories, and other threat information and prepares for and responds to identified emergencies. It interfaces with other Emergency Management Subsystems to support coordinated emergency response involving multiple agencies. The subsystem stores, coordinates, and utilizes emergency response and evacuation plans to facilitate this coordinated response. As the response progresses, situation information including damage assessments, response status, evacuation information, and resource information are shared to keep all allied agencies appraised of the response. Interface with the Transit Management Subsystem allows coordinated use of transit vehicles to facilitate response to major emergencies and to support evacuation efforts. The Emergency Management Subsystem also provides a focal point for coordination of the emergency and evacuation information that is provided to the traveling public, including wide-area alerts when immediate public notification is warranted.
The subsystem tracks and manages emergency vehicle fleets using real-time road network status and routing information from the other center subsystems to aide in selecting the emergency vehicle(s) and routes that will provide the most timely response. Interface with the Traffic Management Subsystem allows strategic coordination in tailoring traffic control to support emergency vehicle ingress and egress, implementation of special traffic restrictions and closures, evacuation traffic control plans, and other special strategies that adapt the transportation system to better meet the unique demands of an emergency.
Functional Area: Emergency Data Collection
Collection and storage of information related to Emergency Management. For use by operations personnel or data archives in the region.
| ID | Requirement | Status |
|---|---|---|
| 1 | The center shall collect emergency service data, emergency vehicle management data, emergency vehicle data, sensor and surveillance data, threat data, and incident data. | Long-term |
| 2 | The center shall assign quality control metrics and meta-data to be stored along with the data. Meta-data may include attributes that describe the source and quality of the data and the conditions surrounding the collection of the data. | Long-term |
| 3 | The center shall receive and respond to requests from ITS Archives for either a catalog of the emergency management data or for the data itself. | Long-term |
| 4 | The center shall be able to produce sample products of the data available. | Long-term |
Functional Area: Emergency Response Management
Strategic emergency planning and response capabilities and broad inter-agency interfaces to support large-scale incidents and disasters, commonly associated with Emergency Operations Centers.
| ID | Requirement | Status |
|---|---|---|
| 1 | The center shall provide strategic emergency response capabilities provided by an Emergency Operations Center for large-scale incidents and disasters. | Medium-term |
| 2 | The center shall manage coordinated inter-agency responses to and recovery from large-scale emergencies. Such agencies include traffic management, transit, maintenance and construction management, rail operations, and other emergency management agencies. | Medium-term |
| 3 | The center shall provide the capability to implement response plans and track progress through the incident by exchanging incident information and response status with allied agencies. | Existing |
| 4 | The center shall develop, coordinate with other agencies, and store emergency response plans. | Existing |
| 5 | The center shall track the availability of resources and coordinate resource sharing with allied agency centers including traffic, maintenance, or other emergency centers. | Existing |
| 6 | The center shall allocate the appropriate emergency services, resources, and vehicle (s) to respond to incidents, and shall provide the capability to override the current allocation to suit the special needs of a current incident. | Existing |
| 7 | The center shall receive event scheduling information from Event Promoters. | Medium-term |
| 12 | The center shall provide information to the media concerning the status of an emergency response. | Existing |
| 13 | The center shall provide the capability for digitized map data to act as the background to the information presented to the emergency system operator. | Medium-term |
| 14 | The center shall provide the capability for center personnel to provide inputs to the management of incidents, disasters and evacuations. | Medium-term |
| 15 | The center shall collect information about the status of the recovery efforts for the infrastructure during disasters. | Existing |
| 16 | The center shall provide the overall status of infrastructure recovery efforts to traveler information providers and media. | Existing |
| 17 | The center shall provide the capability to communicate information about emergency situations to local population through the Emergency Telecommunications System. | Existing |
Functional Area: Emergency Transportation Operations Data Collection
Collects real-time information on the state of the regional transportation system for operational use by the center. It establishes communications with a regional repository, requests or subscribes to information relevant to the center, and distributes the received information for use.
| ID | Requirement | Status |
|---|---|---|
| 1 | The center shall collect real-time information on the state of the regional transportation system including current traffic and road conditions, weather conditions, special event and incident information. | Near-term |
| 2 | The center shall support the capability for the system operator to monitor and control the information collection service. | Near-term |
Functional Area: Incident Command
Tactical decision support, resource coordination, and communications integration among emergency management agencies for Incident Commands that are established by first responders to support local management of an incident.
Functional Area: Service Patrol Management
Dispatch and communication with roadway service patrol vehicles that monitor roads to aid motorists, offering rapid response to minor incidents.
| ID | Requirement | Status |
|---|---|---|
| 1 | The center shall dispatch roadway service patrol vehicles to identified incident locations. | Existing |
| 2 | The center shall store the current status of all service patrol vehicles available for dispatch and those that have been dispatched. | Existing |
| 3 | The center shall share incident information collected by the service patrol with traffic, maintenance and construction, and traveler information centers for incident management, incident notification to travelers, and incident cleanup. | Existing |
| 4 | The center shall track the location and status of service patrol vehicles. | Existing |