Memorandum

City of Lawrence

City Auditor

 

TO:

Members of the City Commission

 

FROM:

Michael Eglinski, City Auditor

 

CC:

David L. Corliss, City Manager

Cynthia Boecker, Assistant City Manager

Diane Stoddard, Assistant City Manager

Jonathan Douglass, Assistant to the City Manager

 

Date:

September 10, 2009

 

RE:

Audit Recommendation Follow-Up September 2009

 

 

 

Following-up on performance audit recommendations provides the City Commission with information on management’s efforts to implement recommendations.  This report covers recommendations from two performance audits: Pavement Condition Measures and Small Purchases.  City Code requires follow-up reporting.

 

Management has implemented or made progress on implementing the audit recommendations. 

 

As appropriate, the City Commission can direct the auditor to “close” recommendations.  Closed recommendations will not be included in future follow-up.

 

Status

Number of recommendations

Recommendations

Implemented

7

Pavement management recommendation:

 

  1. The Director of Public Works should compile documentation of the database to help maintain and use the information in the future.

 

Small purchases recommendations:

 

  1. The City Manager should ensure cards are cancelled in a timely manner when cardholders leave City employment.

 

  1. The City Manager should eliminate the use of “purchase order cards.”

 

  1. The City Manager should revise the purchasing card guidelines to instruct cardholders on making internet purchases.

 

  1. The City Manager should revise the purchasing card guidelines to include a process for review of Visa transactions made by the City Manager and the City Auditor.

 

  1. The City Manager should revise the purchasing card guidelines to include a process for review of Visa transactions made by the City Manager and the City Auditor.

 

  1. The City Manager should ensure City employees who make or review small purchases continue to receive refresher training.

 

Not implemented

0

 

 

In progress

3

Pavement management recommendations:

 

  1. The Director of Public Works should identify the resources needed to maintain the pavement management information and should request those resources in future budget submittals.

 

  1. The Director of Information Systems should develop a policy on backing up data.

 

  1. The City Manager should develop a method to enforce the ordinance requirement for an excavation permit or consider revising the city’s processes for managing the right-of-way.

 

 

Undetermined

0

 

 

 

Action Item

 

Direct the City Auditor to “close” audit recommendations A through G, if appropriate.  Closed recommendations will not be included in future follow-up.

 

Scope, method and objectives

 

Following-up on the status of audit recommendations provides the City Commission with information about management’s efforts to implement audit recommendations.  No later than 6-months after issuing an audit, the City Code requires the City Auditor to follow-up to determine that corrective action was taken and is achieving the desired results.  City Code requires that the auditor inform the City Manager and the City Commission of the results of the follow-up.

 

The City Auditor asked management to provide updates on the status of audit recommendations for reports released more than 120 days ago and for open recommendations from older reports.  This report covers recommendations from two performance audits: Pavement Condition Measures and Small Purchases.

 

The auditor compiled the information but did not audit the information provided by management.  For each recommendation, the auditor made a judgment about the status of the recommendation.

 

Status

Indicator

Implemented

Management describes steps taken to implement the recommendation.

Not implemented

Management asserts that the recommendation will not be implemented or has not taken steps to implement the recommendations.

In progress

Management describes progress toward implementing the recommendation.

Undetermined

Status cannot be determined, for example, because the recommendation requires future actions.

 

The City Auditor, with the City Commissions’ direction, will “close” a recommendation and exclude it from future follow-up reports.   Open recommendations will be included in future follow-up reports.

 

The follow-up information was not conducted as a performance audit under Government Auditing Standards. 

 

The City Auditor shared a draft of this report with the City Manager.

 

Appendix: Recommendation Status Summary

 

The following pages provide each recommendation, management assertions about the steps taken to implement each recommendation, and the auditor’s determination of the status of each recommendation. 

 

 

 


Audit Recommendation Follow-Up Report

Pavement Condition Measures                      October  2008                               Status:

Recommendation: The City Manager should develop a method to enforce                Inprogress

                         the ordinance requirement for an excavation permit or

                         consider revising the city’s processes for managing the

                        right-of-way.

Follow up 1:        As of 2/3/09 ROW management is on track as scheduled - please see the inserted schedule

                        [schedule shows commission update on 2/17/09, several more benchmarks, and finally

                        beginning enforcement 4/12/2010]

Follow up 2:        As of 6/11/09: R/W Management – Working on Final Draft  to be reviewed by City staff

                        (BizLink item) in July, should have report / update to Commission in August.

Follow up 3:        As of 8/31/09: R/W management - ordinance. document is complete and in the third and

                        final review. Should be on BLINK 9/16.  Next step after internal review would be external

                        review - two week notice and then two or three meetings with review panel.  Final draft

                        review.  Commission agenda for approval.  Some interim dates have been adjusted -

                        however the actual completion date is still on the original schedule for March of 2010 to

                        begin enforcement


Pavement Condition Measures                      October  2008                               Status:

Recommendation: The Director of Information Systems should develop a                 Inprogress

                        policy on backing up data.

Follow up 1:        As of 2/3/09, the backup policy is approximately 60% completed.  If the backup policy was

                        just for the server storing the pavement management database it would have been

                        completed long ago, but the backup policy will be for all of our servers and data. 

                        Information Systems has completed a review of 60+ servers to evaluate the data being

                        backed up, the process and methods being used and evaluating changes that are being

                        considered.

                       

                         

                       

                        There are the basic ‘data’ backups (traditionally to a tape drive), ‘instant’ backups (VMWare

                        servers replicating data), and the consideration of implementing bare-metal restores for

                        critical servers that aren’t going to be used with VMWare.  The City has multiple backup sites

                         involved which also complicate the situation and we are also looking at backup policies

                        from other organizations.  Estimate the backup policy to be completed in March.

Follow up 2:        As of 6/11/09: Back up Policy  Draft policy complete and being review by Dept Director.

Follow up 3:        As of 9/9/09: The Server Backup Policy #107 draft is complete and will be submitted to the

                        City Manager’s Office for review by by 9/18/09.


Pavement Condition Measures                      October  2008                               Status:

Recommendation: The Director of Public Works should compile                             Implemented

                        documentation of the database to help maintain and

                        use the information in the future.

Follow up 1:        As of 2/3/09, have completed 10 of a potential of 21 of the pavement documentation

                        sections, or 48%.   April 19th is the goal for completing the content of the document.  At this

                         point, cannot promise a finalized version of the document by that time due to the number

                        of GIS requests being handled.

                       

                         

                       

                        Will ask the PW GIS intern to test drive the documentation and give feedback as the

                        documentation proceeds.

Follow up 2:        As of 6/11/09: documentation of the database for pavement management was completed.

Follow up 3:


Pavement Condition Measures                      October  2008                               Status:

Recommendation: The Director of Public Works should identify the                         Inprogress

                        resources needed to maintain the pavement

                        management information and should request those

                        resources in future budget submittals.

Follow up 1:        As of 2/23/09, Public Works have 121.5 centerline miles of streets rated as Cycle 2. 

                        Currently there are a total of approx. 317.5 centerline miles of ratable streets identified

                        which would equate to a full cycle (other new streets will increase this total). Public Works

                        have completed a little over 38% of the total current city street centerline miles and thus

                        have completed over 1/3 of Cycle 2 so far.

Follow up 2:        As of 6/11/09: Pavement evaluation -  No progress since February. Staff has been working

                        on several projects. Goal is to have Cycle 2 complete mid- August.  Cycle 2 includes the

                        area West of Iowa North of Bob Billings Parkway

Follow up 3:        As of 9/9/09: Pavement evaluation – cycle 2 is 63 % COMPLETE.   Emphasis being placed

                        on this as a priority to complete Cycle 2 by October.   GIS intern position - Summer intern

                        took permanent position.


Small Purchases                                        January  2009                               Status:

Recommendation: The City Manager should ensure City employees who                  Implemented

                        make or review small purchases continue to receive

                        refresher training

Follow up 1:        As of July 6, 2009: The Finance Department has developed an online questionnaire that

                        card holders are required to take.  The 14 questions are designed to test the card holder’s

                        general knowledge of the procedures to follow when using the card.  The card holder must

                        answer at least 12 of the questions correctly or be required to take the test again.  A copy of

                        the questionnaire is attached.  Failure to pass the exam will result in the suspension of the

                        employee’s use of their purchasing card.

Follow up 2:

Follow up 3:


Small Purchases                                        January  2009                               Status:

Recommendation: The City Manager should revise the purchasing card                   Implemented

                        guidelines to include a process for review of Visa

                        transactions made by the City Manager and the City

                        Auditor.

Follow up 1:        As of July 6, 2009: The purchasing card guidelines have been revised to provide a review of

                         the City Manager’s and City Auditor’s credit card purchases by the Mayor.

Follow up 2:

Follow up 3:


Small Purchases                                        January  2009                               Status:

Recommendation: The City Manager should revise the purchasing card                   Implemented

                        guidelines to instruct cardholders on making internet

                        purchases

Follow up 1:        As of July 6, 2009: The purchasing card guidelines were revised to include a section on

                        internet purchasing.  In addition, the purchasing procedures were revised to include a

                        section on the use of credit cards.  The revised purchasing procedures have not yet been

                        formally adopted.  A copy of the purchasing card guidelines is attached.

Follow up 2:

Follow up 3:


Small Purchases                                        January  2009                               Status:

Recommendation: The City Manager should eliminate the use of                            Implemented

                        purchase order cards.

Follow up 1:        As of July 6, 2009: The use of purchase order cards was discontinued in January 2009.  City

                        employees who are required to make purchases on behalf of the city were provided credit

                        cards and/or the ability to issue purchase requisitions.

Follow up 2:

Follow up 3:


Small Purchases                                        January  2009                               Status:

Recommendation: The City Manager should ensure cards are cancelled                  Implemented

                        in a timely manner when cardholders leave City

                        employment.

Follow up 1:        As of July 6, 2009: The Finance Department is currently receiving notification from other

                        departments when card holders leave city employment in a timelier manner.  The Finance

                        Department cancels the card when the notice is received or on the date requested.  The

                        Administrative Services Department has compiled a check list of items that needed to be

                        completed when an employee leaves the city, included in the check list is the cancellation

                        of the employee’s credit card.

Follow up 2:

Follow up 3: