Memorandum

City of Lawrence

Legal Services

 

TO:

David L. Corliss, City Manager

Toni Ramirez Wheeler, Director of Legal Services

 

FROM:

Scott J. Miller, Staff Attorney

 

Date:

April 26, 2009

 

RE:

Regulation of Alarm Systems

 

In 2008, the Lawrence Police Department responded to more than 3500 alarm calls.  While the Police Department’s computerized dispatch database does not identify the calls that were false alarms and those that were related to actual emergencies or criminal activity, historically it has been demonstrated that more than 95% of all alarm calls received by the Lawrence Police Department are false.  Police Chief Ron Olin has stated that we receive about ten false alarm calls a day, each requiring approximately 35 minutes of police time.  Over the course of a year, this means that duty time equivalent to one police officer is spent answering false alarm calls. 

 

The City now, and for many years, has had an ordinance that requires the registration or licensure of both alarm companies and individual alarm users, among other things.  This ordinance has been in place since at least 1979 and the last amendment of any type to the ordinance was in 1981.  While the portions of the ordinance requiring alarm company licensure have continued to be enforced, the provisions regarding the issuance of permits for individual alarm users have not been applied since the mid-1990s. 

 

Reinstating registration of individual alarm users and enforcing the code provisions related to individual alarm users poses a number of challenges.  The first bar to enforcement is tracking the calls themselves.  There is currently no automated method of tracking false alarms as all alarm calls appear the same on the Police Department’s computer assisted dispatch system.  While call types can be added to the computer system, someone would be required to manually query the results and to determine, based upon case review and property history, whether it is appropriate to attempt to assess a false alarm fee or revoke a license under the ordinance.  There is an automated module that interfaces with the dispatch program that would automate some of these functions, but that module costs many thousands of dollars. 

 

In order to document the facts and circumstances for a potential false alarm hearing, the police officer would be required to spend more time on each alarm call.  Also, conducting contested hearings requires the assignment of witnesses, a hearing officer, and perhaps an advocate for the City’s interest to appear from City staff.  While all of this attention would not be necessary for every false alarm, the time it is necessary would undercut the time saved by the Police Department by false alarm avoidance.

 

The second part of the staffing puzzle is the time it takes to review applications, send renewal notices and issue licenses.  Although it is difficult to know how many alarmed properties there are in the City of Lawrence, the Police Department responded to alarm calls at more than 1100 locations in 2008.  The time required to perform the administrative functions necessary to process that many applications would be significant, and at current staffing levels I believe neither the Police Department nor the City Clerk’s office feels that it can maintain current service levels on other projects and handle this part of the alarm process.

 

From a financial perspective, recovery for the value of the time spent responding to every false alarm is unlikely to occur.  Part of this is because of the structure of the ordinance.  Permit revocation is only possible after four false alarms in one permit year.  Also, users with more than four false alarms in a year are subject to a fee, currently set at $10, for every false alarm over four.  Only about 220 properties in the City had more than four alarms last year, and statistics are not kept regarding how many of those alarms were false.

 

Finally, the false alarm fee and every other fee or charge in the ordinance would need to be revisited.  Since the amounts in the ordinance were set, consumer prices have more than tripled.  What once seemed like an amount of money that generated some amount of deterrence is less likely now to have a significant impact on behavior.

 

With this history in mind, and considering the fact that the status quo has been tenable if not perfect, City Staff recommends that the alarm user permit portions of the current ordinance be repealed to prevent public confusion.   If a significant increase in alarm calls is noted as a result of this action, the issue might be revisited in light of current best practices, which differ significantly from our current law.  Because the license fees for alarm companies have not been increased since 1981, it is recommended that those fees be increased.  Currently, the first year fee for an alarm company license is $125.00, and the yearly renewal is $62.50.  Further, a $31.25 late charge is assessed for companies 60 days delinquent in renewing their licenses.  To better reflect the impact of the actual amounts assessed when the ordinance passed, a $300.00 first year license fee, $150.00 renewal fee and $75.00 late fee might be more appropriate.

 

Attached you will find a draft ordinance that repeals the alarm user permit requirements and adjusts the fees for alarm company licensure as recommended above.  If you have any questions, please let me know.